COMMERCIAL AGREEMENT
Terms of Service
Effective date: November 14, 2026
- Agreement. These Terms govern use of ExclusiveLeadsDirect.com and the purchase of lead packs from Exclusive Leads Direct a brand of [LEGAL BUSINESS NAME — fill in] ("we"). By using the Site or purchasing a pack you agree to them.
- Service. We generate consumer inquiries through our own advertising, qualify them, and deliver them exclusively to one business per defined territory ("Leads"). We sell Leads in prepaid packs of 10, 20 or 30, or as booked appointments where offered. Per-Lead pricing, territory and qualification criteria are confirmed in writing (email or order form) before payment.
- Exclusivity. While your pack is active we will not sell Leads in your territory to another buyer in the same vertical. Exclusivity does not restrict the consumer from contacting other businesses on their own.
- Qualified Lead; credits. A Lead is billable when it meets the written qualification criteria for your order. You may dispute a Lead within 72 hours of delivery for: wrong or disconnected number, outside territory, not the decision-maker, duplicate within 30 days, or wrong service requested. Valid disputes are credited to your pack; credits are not refunded in cash. Booked appointments that do not show are replaced. Leads that are contacted but do not convert are not creditable.
- Delivery and your obligations. Leads are delivered by text and to your CRM in real time. You agree to contact Leads promptly (we recommend under 5 minutes), to comply with all laws applicable to your contact with consumers (including the TCPA and state telemarketing laws), to use Leads only for the purpose the consumer requested, and never to resell or share Leads.
- Payment. Packs are prepaid. Unused Leads in a pack remain available for 90 days from purchase. Prices may change for future packs with notice.
- No guarantee. We supply qualified inquiries only. We do not guarantee jobs, signed cases, revenue, or any close rate. Benchmarks on the Site are industry figures or historical averages, not promises; results depend on your response speed and sales process.
- Messaging. Text messages from us are governed by our SMS Terms at /sms-terms and our Privacy Policy at /privacy-policy.
- Intellectual property. The Site, brand, funnels and content are ours; you receive no license except to use purchased Leads as described.
- Limitation of liability. To the fullest extent permitted by law, our total liability for any claim arising from a pack is limited to the amount paid for that pack, and we are not liable for indirect, incidental or consequential damages.
- Termination. Either party may stop future orders at any time. We may suspend delivery for non-payment, misuse of Leads, or unlawful contact practices.
- Governing law; disputes. Colorado law governs. Disputes will be resolved in the state or federal courts located in [County], Colorado, after a good-faith attempt to resolve them by email.
- Changes. We may update these Terms; continued use after posting is acceptance.
- Contact. [support@exclusiveleadsdirect.com — fill in] · [(720) XXX-XXXX — fill in] · [STREET, CITY, CO ZIP — fill in]
